1. Introduction
Independent Food Distributor (“IFD”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose and store your personal information when you visit our website (https://www.ifdaus.com.au/) or interact with us.
2. What Personal Information We Collect
We may collect personal information including:
- Full name
- Email address
- Phone number
- Organisation or company name
- Job title or role
- Any information you provide via contact forms, event registrations or email enquiries
We may also collect non-personal information such as:
- IP address
- Browser type
- Pages visited on our website
- Cookies and analytics data
3. How We Collect Your Information
We collect information when you:
- Submit a contact or enquiry form
- Register for events or communications
- Contact us via email or phone
- Visit and interact with our website
We may also collect information through cookies and analytics tools.
4. Why We Collect Your Information
We collect and use your information to:
- Respond to enquiries and provide information
- Manage memberships and stakeholder relationships
- Deliver events, updates, and communications
- Improve our website and services
- Comply with legal obligations
5. Disclosure of Personal Information
We may disclose your personal information to:
- Service providers (e.g. IT, website hosting, email platforms)
- Event partners or co-hosts (where relevant)
- Government or regulatory bodies (where required by law)
We do not sell or rent your personal information to third parties.
6. Cookies and Website Analytics
Our website may use cookies and third-party analytics tools (such as Google Analytics) to:
- Understand website traffic and usage
- Improve user experience
- Measure marketing effectiveness
You can disable cookies through your browser settings.
7. Storage and Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.
Your information may be stored electronically or in secure physical systems.
For more information, please get in touch with us via:
Phone: 02 9601 1523
Email: orders@ifdaus.com.au
Web Enquiry: https://ifdaus.com.au/contact-us/